Shipping policy

  • SHIPPING POLICY
  • At Jewelleza, we aim to deliver your jewellery orders safely and conveniently.
  • 1. Order Processing
    Orders are processed after confirmation and any necessary verification. Processing times may vary depending on product availability and order volume.
  • 2. Delivery Time
    Estimated delivery times depend on your shipping address and courier service. Your estimated delivery date, where available, will be displayed during checkout or communicated through your order updates.
  • 3. Shipping Charges
    Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
  • 4. Order Tracking
    Where tracking is available, tracking information will be shared after your order has been dispatched.
  • 5. Delivery Delays
    Delivery may be delayed due to weather, courier disruptions, public holidays, incorrect address details, or other circumstances beyond our control.
  • 6. Incorrect Address
    Customers are responsible for providing accurate delivery information. Please contact us promptly if you notice an error in your shipping address. Changes may not be possible after dispatch.
  • 7. Damaged or Incorrect Orders
    If your order arrives damaged or you receive an incorrect item, contact us as soon as possible with your order details and supporting photographs or an unboxing video, if available.
  • 8. Undelivered Orders
    If a shipment is returned to us or delivery fails, please contact our support team. We will review the situation and advise you about the available options in accordance with our policies and applicable law.
  • 9. Contact Us
    For shipping-related questions, contact:
  • Email: skasamuddin942@gmail.com
    Phone: +91 7550837053